Compliance

Business Associate Agreement

PrivaSend operates as a Business Associate under HIPAA. Here's what that means for your practice.

What is a BAA?

A Business Associate Agreement is a contract required by HIPAA between a covered entity (your practice) and a business associate (a vendor like PrivaSend that handles PHI on your behalf). It establishes each party's responsibilities for protecting PHI and outlines what happens in the event of a breach.

Is PrivaSend a Business Associate?

Yes. When PrivaSend processes documents that may contain PHI on behalf of your practice, we function as a Business Associate under HIPAA. We are designed to minimize PHI exposure through immediate redaction, but the BAA formalizes that relationship legally.

Who needs a BAA?

Included
Team Plan customers

BAA included with Team plan. Required if multiple providers share a PrivaSend account.

On Request
Individual Pro customers

BAA available on request at no additional cost.

Evaluation Only
Free plan users

For evaluation only. BAA not included. Upgrade to use PrivaSend with real patient documents.

Request a BAA

Fill out the form below and we'll send you a BAA within 2 business days.

BAA requests are reviewed manually. You'll receive the document via email within 2 business days. For urgent requests, contact legal@privasend.com